Website Terms of Use

1. About the website

This website provides information about Penthia Solutions, interactive displays, classroom technology, accessories, support services, and related offerings. Content is provided for general informational and preliminary planning purposes.

Penthia Solutions LLC is an Ohio technology company providing interactive displays, classroom technology, deployment guidance, and support.

2. No binding offer

Information displayed on this website does not constitute a binding offer, quotation, contract, warranty, or guarantee.

A transaction becomes binding only when the applicable quotation, invoice, purchase agreement, or other written order documentation is accepted according to its terms. Submitting a form or requesting a quote does not obligate Penthia to sell a product or accept an order.

3. Product information

Penthia makes reasonable efforts to provide accurate information. However:

• Specifications vary by configuration
• Images may show optional equipment
• Available models, sizes, components, software, and accessories may change
• Android versions, processors, memory, storage, ports, cameras, speakers, and certifications may differ between configurations
• Software features may be updated, removed, or replaced
• Availability depends on configuration, component availability, and production scheduling
• Delivery estimates and freight costs may change
• Typographical, technical, or pricing errors may occur

Customers must review the final written configuration before purchasing.

Where website content conflicts with a customer's final written quotation, invoice, purchase agreement, or warranty, the written transaction documents control.

4. Pricing

Shipping and delivery services confirmed with your quote. is included for storefront purchases. Applicable tax is confirmed with your quote. Confirm the delivery address, delivery arrangements and any requested services in your written quote before ordering. Installation, mounting, electrical or network work, additional accessories, software licenses and extended warranty coverage must be specified in the agreed purchase scope.

Final pricing is provided in writing after Penthia reviews the requested configuration, quantity, delivery location, and project requirements. Penthia may correct pricing errors and withdraw an inaccurate quotation before acceptance.

5. Quotes and configuration requests

You are responsible for providing accurate information when requesting a quote, including quantity, size, operating system requirements, memory and storage, Windows OPS requirements, camera and microphone requirements, mounting method, delivery address, access restrictions, installation conditions, and network requirements.

Penthia is not responsible for problems caused by incomplete, inaccurate, or withheld project information.

6. Delivery and installation

Delivery and installation requirements vary by product size, destination, building access, mounting conditions, and services purchased.

Customers are responsible for confirming delivery access, loading dock conditions, liftgate or unloading requirements, hallway and doorway and elevator dimensions, wall structure and mounting suitability, electrical and network access, and on-site receiving personnel.

Installation, unloading, removal, electrical work, network work, and disposal are not included unless specifically stated in writing.

7. The AI assistant

This website includes an AI assistant that answers general questions about our products. Its responses are automatically generated, may be incomplete or incorrect, and are not a quotation, specification sheet, warranty commitment, or professional advice of any kind.

Do not rely on the assistant for a purchasing decision. Ask us to confirm in writing anything that matters.

8. Warranty

Warranty coverage is governed by the written warranty applicable to the customer's order.

The Warranty page on this website provides general information but does not replace or expand the warranty stated in a customer's quotation, invoice, purchase agreement, or warranty documentation.

No employee, sales representative, installer, or third party may create additional warranty obligations without written authorization from Penthia.

9. Acceptable use

You may not use this website to violate any law, knowingly submit false or fraudulent contact requests, impersonate another person or organization, attempt unauthorized access to our systems, introduce malware, interfere with website security or operation, scrape or harvest information through unauthorized automated means, republish protected materials without permission, use Penthia's brand in a misleading way, or conduct fraudulent or abusive activity.

Prohibited misuse includes repeated prank submissions, automated spam, impersonation, malicious automated activity, attempts to disrupt or overload forms or website services, attempts to bypass security or abuse-prevention controls, and repeated misuse after submissions or traffic have been restricted or blocked.

Penthia may use reasonable technical measures to detect abuse, investigate suspicious submissions, rate-limit traffic, restrict submissions, and block abusive traffic to protect the website and its systems. These measures may use technical information associated with submissions as described in our Privacy Policy. Responses will be proportionate to the circumstances; an isolated error or a temporary rate-limit threshold does not automatically result in a permanent ban.

10. Intellectual property

This website and its content are owned by or licensed to Penthia Solutions LLC. Protected content includes the Penthia name and logo, product names including the Vertex line, website design, written content, images, graphics, videos, comparison tools, documents, downloads, and code.

You may view and print website materials for legitimate evaluation or purchasing purposes. You may not reproduce, distribute, modify, sell, publish, or commercially exploit website content without written permission.

Third-party names, trademarks, and materials remain the property of their respective owners.

11. User submissions

When you submit messages, files, photographs, videos, specifications, or other materials, you confirm that you have the right to provide them, that they are accurate to the best of your knowledge, and that they do not violate another party's rights or contain unlawful material.

You authorize Penthia to use submitted materials as reasonably necessary to respond to your request, prepare a quote, fulfill an order, investigate a support issue, or process a warranty claim. You retain ownership of your original materials.

12. Third-party services and links

This website may link to or rely on services provided by third parties, including payment processors, shipping providers, software providers, hosting providers, AI service providers, and other service providers. Penthia does not control every third-party service and is not responsible for its availability, content, security, terms, or privacy practices.

13. Website availability

Penthia does not guarantee that the website will always be available, uninterrupted, secure, or free from errors. We may modify, suspend, restrict, or discontinue any part of the website without notice.

14. Disclaimer of warranties

To the fullest extent permitted by law, this website and its content are provided on an "as is" and "as available" basis. Penthia disclaims warranties regarding the website's accuracy, completeness, availability, fitness for a particular purpose, and freedom from harmful components, except where such warranties cannot legally be excluded.

This website disclaimer does not eliminate product warranties expressly provided in written transaction documents.

15. Limitation of liability

To the fullest extent permitted by law, Penthia Solutions LLC will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from use of, or inability to use, this website, including lost profits, lost opportunities, lost data, business interruption, or reliance on preliminary website information.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

16. Indemnification

You agree to be responsible for claims, losses, or expenses resulting from your unlawful use of the website, your violation of these Terms, false information submitted by you, or your infringement of another party's rights. This section applies only to the extent permitted by law.

17. Privacy

Use of personal information is described in the Penthia Solutions Privacy Policy.

18. Changes to these Terms

Penthia may update these Terms. Revised Terms become effective when posted unless a different date is stated. Continued use of the website after an update constitutes acceptance.

19. Governing law

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any legal proceeding relating to these Terms or use of this website must be brought in a court with proper jurisdiction in Ohio, unless applicable law requires otherwise.

20. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in effect.

21. Entire agreement

These Terms and the Privacy Policy govern use of this website. Separate quotations, invoices, purchase agreements, warranties, and service agreements govern individual transactions and may contain additional or different terms.

22. Contact

info@penthiasolutions.com

Penthia Solutions LLC
Ohio, United States